DIALING IN YOUR SERVICE
OPERATIONS WITH FACTORY
WORKS PROCESSES.
OEMS SET THE SERVICE CSI BAR. REALTIME LAUNCHES YOU OVER IT.
We have a saying here at Realtime,"Without communication, we will certainly disappoint one another... and with that disappointment, an erosion of mutual trust will ensue" and with this very statement, and the relentless pursuit to open these lines at the dealership level, Realtime was born. Each of the ten
Realtime platforms were developed from the processes that were dialed in over the decades of being embedded deep within the industry. We've
worked tirelessly to replicate our success from within the industry so that others would be able to draw on the rewards from that
hard fought success. A success measured by a handful of metrics, most notably strengthening a dealership's
overall standing within their PMA. In doing so, both the dealer network and OEMs witness first hand
the seemingly endless benefits of Realtime Dealer Software Systems, a proven dealer
software system for nurturing continued growth by matting our software into
your dealerships inner machine.
"Without communication, we will certainly disappoint one another... and with that disappointment, an erosion of mutual trust will ensue".
With just over two years dialing in Realtime's exclusive
Warranty End Date Reporting, we can honestly say it takes just under six harmonious months for F&I to fall head over heals with your Service Department.
Imagine your F&I manager not only mining your dealer's
previous sales history, but go ahead and add every unit that's rotating through your Service Department's doors, collectively compiling a 30, 60 or 90 day report showing the remaining warranty on all factory OEM warranties. Once a report has been generated, select a specific customer by clicking the customer's name, select a pre saved message outlining the extended warranty terms and send the text, all within a 10 second window.
With Realtime's Warranty End Date Reporting platform, you'll be given
a second chance at selling the highest margin product in the industry. And who knows, F&I may even get the opportunity to return a butterfly or two back
to your Service Department during the first month with a 4K gearbox replacement.
Factory Warranty End Date Reporting Platform
Interactive Service Technician Scheduling Platform
Interactive Sales PDI Scheduling Platform
Current Service Repair Status Dashboard Platform
Current Sales PDI Status Dashboard Platform
Current Service Repair Status Text Messaging Platform
Service Repair Authorization Text Messaging Platform
OEM Safety Recall Notification Text Messaging Platform
Special Order Part Text Messaging Notification Platform
OEM CSI Survey Text Messaging Notification Platform
INTEGRATION
